Simple, Transparent Pricing
Essential Care
Perfect for individuals who need occasional help
- 3 on-demand support sessions per year (remote)
- PC health check & optimization (1× per year)
- Basic antivirus setup (BYOL - bring your own license)
- Email/phone support 24/7
Advanced Care
Everyday issues and adds security
- Unlimited remote support sessions (1 device)
- Antivirus license included (1 device, 1 year)
- Monthly PC tune-up & malware scans
- Printer, email, and software troubleshooting
- Priority support (faster response)
Premium Care
Complete protection for households with multiple devices
- Unlimited remote support for up to 3 devices (PC, tablet, phone)
- Quarterly PC optimization + patching
- Assistance with apps and online payments
- Priority support (24/7)
Family / Elite Care
Peace of mind for families or power users
- Unlimited support for up to 5 devices
- Full software setup (Zoom, email, productivity & security apps)
- Smart home/IoT troubleshooting (Wi-Fi, Alexa, TVs, routers)
- Priority support with toll-free number (24/7)
- Add up to 5 extra devices for $49/device/year
* ACH/EFT discount ($50 USD) applies to plans $199+ per year. Multi-year discounts: 10% for 2 years, 15% for 3 years.
* Prices are billed upfront for the selected period. Extra devices available on Family/Elite plan only (max 5 additional devices).
See Why Customers Love Us
Real stories from real people who chose NOVAQY.
“Couldn't send emails to my grandchildren. NOVAQY fixed it in under an hour. They were patient and explained everything clearly.”
Margaret T.
Retired Teacher • Florida
Personal Tech Care
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Questions About Pricing?
Our team is here to help you choose the right plan for your needs.
100% Satisfaction Guarantee
If we can't resolve your issue, get a full refund
100% Satisfaction Promise
We promise 100% satisfaction with every support session. If we cannot resolve your issue, you receive a full refund. Refunds are governed by our Resolution-Based Refund Policy.
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