Technology Excellence Through Human Expertise
We believe technology should make life easier, not harder. That's why we combine advanced automation with personalized, patient support—especially for those who need it most.
Our Story
NOVAQY was founded on a simple observation: technology should make life easier, not harder. We saw seniors and small business owners across the United States and Canada struggling with tech issues that seemed insurmountable—frozen computers, confusing error messages, printers that wouldn't connect, and WiFi that mysteriously stopped working.
For many, calling a friend or family member wasn't an option. And local tech support was expensive, often unavailable, or required waiting days for an appointment. We knew there had to be a better way.
Today, NOVAQY combines advanced remote support technology with patient, human-centered service. Our team connects to your devices securely, explains every step in plain language, and stays with you until your problem is solved.
Whether you're a senior in New York struggling with email, a small business in Toronto needing IT support, or a family in California wanting help setting up a new computer—we're here for you, 24 hours a day, 7 days a week.
NOVAQY Cloud LLP
We are an India-based remote support provider serving customers exclusively in the United States and Canada. Our global operations center allows us to provide 24/7 support at affordable rates without compromising on quality.
What We Do & Don't Do
- Remote computer, printer, WiFi support
- Email and software troubleshooting
- Managed IT services for businesses
- ✕No onsite visits
- ✕No data recovery services
Our Core Values
These principles guide every interaction and decision we make
Empathy First
We meet people where they are. Patient, respectful guidance especially for seniors who may feel overwhelmed by technology.
Security by Design
Zero-trust thinking, proactive monitoring, and layered defenses to keep your data and devices safe from threats.
Education & Clarity
We translate complex technical concepts into plain language so you understand what's happening and why.
Reliability & Uptime
Consistency and measurable outcomes. We track every interaction to ensure you get reliable, predictable service.
Continuous Improvement
We review every support session, iterate on processes, and automate routine work to serve you better.
100% Satisfaction Promise
We don't stop until your issue is resolved. If we can't fix it, you don't pay. Period.
Serving All of US & Canada
From coast to coast, we provide remote tech support to customers in every state and province
United States
Canada
Leadership Team
Meet the people behind NOVAQY's mission
Abhishek Mendiratta
Chief Executive Officer & Chief Technology Officer
Leading NOVAQY's vision to make technology accessible and stress-free for everyone.
Dinesh Kumar
Chief Operating Officer
Ensuring exceptional service delivery and customer satisfaction across all support operations.
Ready to Experience Stress-Free Tech Support?
Join thousands of satisfied customers who trust NOVAQY with their technology needs. Call now or schedule a support session.